Customer Service

Ways to contact and solve common issues

Use's Phone Number's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for
As far as we know, there is only one way to contact, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback. top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
What is the return policy for
The return policy for allows customers to return most unused and unopened products within 60 days of purchase for a full refund. However, some items like bait, special orders, and custom products are non-returnable. To initiate a return, customers must contact's customer service to obtain a return authorization number. The product must be in its original packaging with all tags and labels intact. Returns can be made by mail or in-person at the retail store. In case of damaged or defective products, customers should also contact customer service to resolve the issue. strives to provide hassle-free returns and refunds while ensuring customer satisfaction.
What payment methods are accepted on accepts a wide range of payment methods to provide convenience and flexibility to its customers. We accept major credit cards including Visa, MasterCard, American Express, and Discover. Additionally, we also offer the option to pay using PayPal, a popular and secure online payment platform. This enables customers to make purchases using their PayPal balance, linked bank accounts, or credit cards associated with their PayPal account. By accepting these commonly used payment methods, we aim to cater to our customers' preferences and ensure a seamless and secure checkout experience on
What is the rewards program?
The rewards program is a loyalty program designed to reward our customers for their continued support. By signing up for the program, customers can earn points on every purchase made on our website. These points can be redeemed towards future purchases, allowing customers to save money on their fishing equipment. The program offers various benefits such as exclusive discounts, early access to sales and promotions, as well as special offers and giveaways. Customers can easily track their points and rewards through their account dashboard on our website. The rewards program is our way of saying thank you to our valued customers for choosing us as their go-to source for fishing gear and accessories.
What are the shipping options available on offers multiple shipping options to cater to the diverse needs of our customers. We have a range of shipping carriers and services available, including UPS and USPS, to ensure reliable and timely delivery of your fishing gear. Our available options include Standard Ground, 2nd Day Air, and Next Day Air. Standard Ground shipping is cost-effective, delivering your products within an estimated timeframe. 2nd Day Air ensures your order reaches you within two business days, while Next Day Air guarantees delivery by the next business day. Please note that shipping times may vary based on your location and the availability of the product. Rest assured, strives to provide flexible shipping options to accommodate your fishing needs efficiently.
Are there any sales or discounts available on
Yes, offers various sales and discounts on their website. They regularly feature exclusive promotions and deals on a wide range of fishing gear and accessories. Customers can find discounted items in the "Sale" section of the website, where they can browse through a selection of marked-down products. Additionally, frequently runs seasonal sales, clearance events, and promotional campaigns during holidays and special occasions. Customers can also sign up for the newsletter to receive updates on upcoming sales and exclusive discount codes. These sales and discounts allow customers to save money while still enjoying high-quality fishing products and equipment from
Do you offer international shipping?
Yes, offers international shipping. We understand that fishing enthusiasts worldwide may need quality fishing gear and accessories, which is why we are dedicated to serving customers globally. Whether you're in Europe, Asia, or anywhere else around the world, we can deliver our extensive range of fishing products right to your doorstep. From fishing rods and reels to tackle and apparel, we strive to accommodate international orders. For specific shipping rates and delivery times to your country, please visit our international shipping page or contact our dedicated customer service team. We are committed to providing a seamless shopping experience for all our international customers.
Do you offer gift cards on
Yes, we offer gift cards on Our gift cards make the perfect gift for any fishing enthusiast. They are available in various denominations, allowing you to choose the amount that suits your budget. Our gift cards can be used to purchase any of our products, including fishing gear, tackle, apparel, and accessories. They can be redeemed online and are valid for one year from the date of purchase. To purchase a gift card, simply visit our website and select the gift card option. You can choose to have the gift card emailed directly to the recipient or have it sent to yourself to give in person. Give the gift of fishing with a gift card today!
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Comparing Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Wells Fargo page. Or look at our Contact US Postal Service page. We can't really provide this kind of help if you're looking to contact because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has no chat option has no customer email has no help forum has no twitter handle has no facebook page
Contact information overview

Answered on this page:

What is
Can I cancel or modify my order after it has been placed?
Solutions to common issues

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