First Horizon Home Loans Customer FAQ

Top Answers & How-to Guides

How do I Contact First Horizon Home Loans Customer Service?

The question we are asked most often is about how to talk to First Horizon Home Loans customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special programs or incentives available for first-time homebuyers through First Horizon?

Yes, First Horizon Home Loans offers special programs and incentives for first-time homebuyers. Our First-Time Homebuyer Program is...
Ask any question you have about First Horizon Home Loans customer service, get an answer now.

Loan Qualifications

What is the minimum credit score required to qualify for a First Horizon Home Loan?

The minimum credit score required to qualify for a First Horizon Home Loan varies depending on the type of loan and other factors....

Loan Types

What are the different types of home loans offered by First Horizon?

First Horizon Home Loans offers a variety of loan options to cater to different homebuyers' needs. We provide conventional loans, which For those seeking a government-backed loan, we offer FHA loans. These loans are backed by the Federal Housing Administration and can be suitable for first-time buyers or those with lower credit scores. If you are a military veteran, our VA loans provide attractive options with no down payment requirement. For rural homeowners or homebuyers, we offer USDA loans, which are backed by the United States Department of Agriculture. Finally, for homebuyers considering building their dream home, our construction loans provide financing during the construction phase and then seamlessly convert into a permanent mortgage. With this range of loan options, First Horizon Home Loans aims to assist individuals in finding the right mortgage tailored to their unique circumstances and homeownership goals....

Loan Amount

What is the maximum loan amount available for First Horizon Home Loans?

The maximum loan amount available for First Horizon Home Loans varies depending on the specific loan program and the borrower's financial...

Pre-Approval

Can I get pre-approved for a home loan with First Horizon?

Yes, you can get pre-approved for a home loan with First Horizon. We understand the importance of knowing your budget before starting...

Interest Rates

What are the current interest rates for First Horizon Home Loans?

The current interest rates for First Horizon Home Loans are subject to change daily and may vary based on several factors, including...

Prepayment Penalty

Is there a penalty for prepaying my First Horizon Home Loan?

No, there is no penalty for prepaying your First Horizon Home Loan. First Horizon understands that circumstances can change, and we...

Documents Required

What documents do I need to provide when applying for a First Horizon Home Loan?

When applying for a First Horizon Home Loan, you will need to provide several important documents. These include your personal information...

Property Usage

Can I use a First Horizon Home Loan for investment properties?

No, First Horizon Home Loans cannot be used for investment properties. The loans provided by First Horizon are specifically designed...

Approval Time

How long does it typically take to get approved for a First Horizon Home Loan?

The typical approval process for a First Horizon Home Loan takes approximately 30 to 45 days. However, the exact timeframe can vary...

Loan Types Comparison

What is the difference between a fixed-rate and adjustable-rate mortgage?

A fixed-rate mortgage and an adjustable-rate mortgage (ARM) differ in terms of interest rates. With a fixed-rate mortgage, the interest...

First-Time Homebuyers

Are there any special programs or incentives available for first-time homebuyers through First Horizon?

Yes, First Horizon Home Loans offers special programs and incentives for first-time homebuyers. Our First-Time Homebuyer Program is...

Help me with my First Horizon Home Loans customer service issue

Ask any question you have about First Horizon Home Loans customer service. We will do our best to get you answers right away.
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