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First Choice Power Customer FAQ

Top Answers & How-to Guides

What is First Choice Power's Phone Number?

The question we are asked most often is about how to talk to First Choice Power customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my account information?

Customers of First Choice Power can update their account information by logging into the online portal and managing their...

Is there a mobile app for managing my First Choice Power account?

First Choice Power does not have a specific mobile app for account management, but customers can use the mobile-friendly...
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Recent First Choice Power Customer Questions

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Account Management

How do I update my account information?

Customers of First Choice Power can update their account information by logging into the online portal and managing their...
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Is there a mobile app for managing my First Choice Power account?

First Choice Power does not have a specific mobile app for account management, but customers can use the mobile-friendly...
Read more

Can I set up automated payments for my bill?

First Choice Power typically provides automated payment options that allow customers to set up recurring payments from their...
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How do I report a billing issue?

To report a billing issue with First Choice Power, gather your account details and any related communication. Check their...
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Electricity Plans

What are the different electricity plans offered?

First Choice Power provides various electricity plans, including fixed-rate for budget stability, variable-rate with...
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Can I switch to First Choice Power if I have solar panels?

Individuals with solar panels can indeed switch to First Choice Power, as the company accommodates solar energy customers....
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Are there any contracts associated with different plans?

First Choice Power provides a range of plans, many of which include contracts. The details, such as contract duration and fees,...
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Payment Options

What payment options are available?

First Choice Power provides multiple payment options, including online payments, automatic bank drafts, phone payments, mail-in...
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Are there any rewards or loyalty programs for customers?

First Choice Power provides various rewards and loyalty programs, including incentives for timely bill payments, customer...
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Service Issues

What happens if there is a power outage in my area?

In the event of a power outage, the utility company, such as First Choice Power, will be notified and will assess the cause,...
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Can I monitor my energy usage in real-time?

First Choice Power provides tools to track energy usage, accessible through online accounts. The ability to monitor in...
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What should I do if I'm having trouble with my electricity service?

If you're experiencing electrical issues, first check if neighbors are affected, which may indicate a broader outage. If it's...
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How can I check my energy usage history?

To check energy usage history with First Choice Power, customers can log into the online account portal on the official...
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