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Fieldsupply.com Customer FAQ

Top Answers & How-to Guides

What is Fieldsupply.com's Phone Number?

The question we are asked most often is about how to talk to Fieldsupply.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

Creating an account on Fieldsupply.com is easy and offers benefits like streamlined ordering and exclusive deals. Users should...

Is my personal information secure?

FieldSupply.com prioritizes the protection of customer personal information, using standard security measures such as...
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Recent Fieldsupply.com Customer Questions

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Account Management

How do I create an account?

Creating an account on Fieldsupply.com is easy and offers benefits like streamlined ordering and exclusive deals. Users should...
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Is my personal information secure?

FieldSupply.com prioritizes the protection of customer personal information, using standard security measures such as...
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Order Processing

How do I place an order?

To place an order on Fieldsupply.com, browse the selection of outdoor gear and add desired items to your cart. Review your...
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Can I cancel or change my order?

Field Supply has specific regulations on altering or cancelling orders, which are generally processed quickly. Modifications...
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What should I do if I have an issue with my order?

In case of an issue with an order from Fieldsupply.com, first verify the order details in your confirmation email. Then, look...
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Returns and Damages

What should I do if I receive a damaged item?

When receiving a damaged item from Fieldsupply.com, inspect the item and packaging, take photos for documentation, and check...
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What is your return policy?

Fieldsupply.com offers a flexible return policy allowing returns within thirty days if items are in original condition and...
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Can I return items if I ordered the wrong size or color?

Fieldsupply.com does allow returns for incorrect size or color orders, provided the items are unused and in original packaging....
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Payment and Discounts

What payment methods do you accept?

Fieldsupply.com accepts various payment methods to suit customer preferences, including major credit cards like Visa,...
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Are there any discounts or promotions available?

Fieldsupply.com often features various discounts and promotions, including seasonal sales and offers for new customers....
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Are there bulk order discounts?

FieldSupply.com provides bulk order discounts for larger quantities of specific items. The exact savings depend on order...
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Shipping Information

How long does shipping take?

Shipping durations on Fieldsupply.com depend on factors such as shipping choice, delivery location, and product availability....
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Can I track my order?

Yes, customers can track orders from Fieldsupply.com once shipped by using a provided tracking number. This can be done through...
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Do you offer international shipping?

Fieldsupply.com mainly caters to customers in the United States and does not typically offer international shipping. However,...
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Do you provide tracking numbers for orders?

FieldSupply.com generally issues tracking numbers after orders are dispatched, enabling customers to track shipments. This...
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How do I know when my order has shipped?

Customers will receive an automated email confirmation for their Field Supply order, and once shipped, a separate email with a...
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