What is the return policy?

Our return policy at Favorwarehouse.com allows customers to return items within 30 days of purchase for a full refund. All returned items must be in their original condition and packaging. However, personalized or custom-made items cannot be returned unless they arrive damaged or defective. To initiate a return, customers should contact our customer service team and provide the order details. We will then provide a return authorization number and instructions for sending the item back. Customers are responsible for return shipping costs unless the item is being returned due to a mistake on our part. Once the returned item is received and inspected, a refund will be issued to the original payment method within 7-10 business days.