What is Fathead's return policy?
Asked a year ago
Fathead’s return policy allows customers to return products within 30 days of purchase for a refund or exchange. The item must be in its original condition and packaging, with all included accessories. However, personalized items cannot be returned unless it is due to a manufacturing defect. To initiate a return, customers should contact Fathead’s customer service and provide their order details. Refunds will be processed using the original payment method, excluding shipping and handling charges. If the return is due to an error on Fathead’s part, the company will cover the return shipping cost. Overall, Fathead aims to provide a hassle-free return experience for customers while ensuring product satisfaction.
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