What is your return policy?

Asked 6 months ago
Our return policy allows customers to return any unworn and undamaged products within 30 days of the purchase date. The returned items must be in their original condition, including all original packaging and accessories. Prescription glasses and lenses, personalized items, and gift cards are non-returnable. To initiate a return, customers need to contact our customer service team with their order details, and a return authorization will be provided. Refunds are issued once the returned items are received and inspected, excluding the original shipping costs. Alternatively, customers can opt for store credit instead of a refund. It is recommended to review our detailed return policy on our website for any additional information or exceptions to the policy.
Answered Nov 2, 2023

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