What is your return policy?

Our return policy at Fashionplaytes.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, we offer a hassle-free return process. Customers have the option to return any item within 30 days of receipt, provided that the product is in its original condition with all tags attached. To initiate a return, simply contact our customer service team through email or phone, and we will guide you through the process. Once the return is approved, you will receive a prepaid shipping label to send the item back to us. Once we receive the returned item, we will issue a refund to your original payment method. Please note that certain items, such as intimates and cosmetics, are non-returnable for hygiene reasons. For further details and any specific questions, please refer to our detailed return policy on our website or contact our customer service.