Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but you must do so as soon as possible. We understand that circumstances may change, and we strive to accommodate our customers' needs. To cancel or modify an order, please contact our customer service team via email or phone within 24 hours of placing your order. This time frame ensures that we can stop the processing of your order before it is shipped. However, please note that if your order has already been dispatched, we will be unable to cancel or modify it. In such cases, you may need to return the item(s) according to our return policy. We highly recommend reaching out to our customer service team promptly to address any changes or cancellations to your order.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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