Can I cancel or change my order after it has been placed?

Yes, it is possible to cancel or change your order after it has been placed at Factory Authorized Outlet. However, it is crucial to act quickly by contacting our customer service team as soon as possible. We strive to process orders promptly, which means your request for cancellation or amendments must reach us before the order is shipped. Once the order has left our warehouse, it becomes more challenging to modify or stop it. Our customer service team is available to assist you and will do their best to accommodate your request. Please remember that canceling or changing an order might incur additional charges or fees, depending on the specific circumstances. We recommend contacting our customer service through phone or email for more personalized assistance.