What should I do if I receive the wrong order?

If a customer receives the wrong order from FRSport.com, it is advisable to carefully examine the package and the items inside to confirm that they are indeed incorrect. It would be beneficial to compare the order confirmation or invoice you received against the items delivered. Once the mistake has been verified, it is a standard practice to check the website for specific procedures related to order discrepancies. Typically, FRSport.com would have guidelines that outline the steps to take in such situations. This may include contacting customer service to report the issue, providing details regarding the order, and possibly sending images of the incorrectly sent items for verification. In many cases, the customer may need to return the wrong items, and information regarding the return process should also be available on the website. Keeping all packaging materials intact is advisable, as this can be important for processing returns. Resolving these issues promptly can ensure that the correct items are received in a timely manner. Always refer to the most current information on the website for specific contact details and policies regarding order issues.