Express Ramps offers a hassle-free return policy for their ramps. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to initiate a return. The ramp must be in its original condition, unused, and undamaged to be eligible for return. To start the return process, simply contact our customer support team by phone or email, providing your order details. They will guide you through the procedure and provide you with a return authorization number. Please note that return shipping costs will be the responsibility of the customer, unless the return is due to a manufacturer defect. Once the returned ramp is received and inspected, a refund for the purchase price, minus any applicable fees, will be issued within a reasonable timeframe.
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