What is your return policy?

Our return policy at Celebrate Express, Inc. is designed to ensure customer satisfaction. We understand that sometimes products may not meet expectations or arrive damaged. Therefore, we offer a hassle-free return process for our customers. If you wish to return an item, simply contact our customer service within 30 days of the purchase date. We will provide you with a prepaid shipping label to send the item back to us. Once we receive the returned item, we will issue a refund to your original form of payment. Please note that certain products, such as personalized or perishable items, may not be eligible for return. For more details, please refer to our return policy on our website or contact our customer service.