How often will I receive communication from Exelon regarding my service?

Exelon Energy typically communicates with its customers regarding their service through various channels and at different intervals, depending on the type of information being conveyed. Customers may receive regular billing statements monthly, which include details about usage and payment due dates. Additionally, Exelon may communicate important information concerning service interruptions, upgrades, or energy efficiency programs through emails, newsletters, or direct mail. In specific circumstances, such as severe weather conditions or planned maintenance, customers can expect timely notifications about any potential service disruptions. Exelon is committed to keeping its customers informed about any changes that may affect their service. For more tailored communication based on individual preferences or account settings, customers may check their communication preferences through the Exelon website or customer service portal. It is recommended to visit the official Exelon web page for more details on communication frequency and options available for customers.