What is your return policy?

At Executiveessentials.com, we value customer satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, we offer a hassle-free return policy. Customers can return any unused item within 30 days of delivery for a full refund or store credit. Simply contact our customer service team to initiate the return process and obtain a return authorization number. Please ensure that the item is in its original packaging and condition. Once we receive the returned item, we will promptly process your refund or issue a store credit, as per your preference. However, please note that personalized and custom-made items are not eligible for return unless there is a manufacturing defect. For more detailed information on our return policy or to initiate a return, please visit our Returns page on our website.