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ExecuStay Customer FAQ

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What is ExecuStay's Phone Number?

The question we are asked most often is about how to talk to ExecuStay customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ExecuStay Customer Questions

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Accommodations

What types of accommodations do you offer?

ExecuStay offers a range of fully furnished accommodations, including studio and multi-bedroom apartments, designed for...
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What amenities are included in the accommodations?

ExecuStay accommodations aim to offer a pleasant living experience with various amenities. Common features include fully...
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Are you pet-friendly?

ExecuStay offers pet-friendly accommodations at select locations, but policies vary by property, including size and breed...
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Is there a minimum stay requirement?

ExecuStay generally has a minimum stay requirement, often around 30 days, but this can differ by location and property. They...
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Reservations

How do I make a reservation?

To book a reservation with ExecuStay, individuals should visit the official website, which simplifies the booking process....
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Can I book a stay for someone else?

Yes, a reservation for another person can be made through ExecuStay, though accurate information for the guest is essential for...
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Can I change my reservation after booking?

ExecuStay generally permits changes to reservations after booking, but specific policies may vary. Customers typically can...
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Policies

What is your cancellation policy?

ExecuStay's cancellation policy differs by property and reservation terms, typically involving specified deadlines....
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Do you offer discounts for long-term stays?

ExecuStay does provide discounts for long-term bookings, with rates varying by location and accommodation type. Longer stays...
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What is your policy on damage deposits?

ExecuStay requires a damage deposit to ensure properties are returned in good condition, with specifics varying by property and...
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Check-in Process

How do I provide special preferences or requests?

To communicate special preferences or requests with ExecuStay, guests can typically indicate them during booking or contact the...
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What should I expect upon check-in?

Upon check-in at ExecuStay, guests can look forward to a smooth experience with friendly staff. The process involves confirming...
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How can I find additional locations?

To locate more ExecuStay locations, visiting the official website at execustay.com is recommended. The site typically lists...
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Payment and Discounts

What are the payment options available?

ExecuStay provides various payment options, including major credit cards like Visa and MasterCard. For longer stays, payment...
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Are there any loyalty programs available?

ExecuStay provides various long-term stay options, including possible loyalty programs, which can differ by location and time....
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