What happens if an event is canceled or rescheduled?

Asked 7 months ago
If an event is canceled or rescheduled, there are standard procedures in place to ensure customers are accommodated. In the case of a cancellation, ticket holders are generally entitled to a refund. The refund process may vary depending on the ticketing platform or event organizer, but most will provide instructions on how to request a refund. In the case of a rescheduled event, tickets are usually honored for the new date. If you are unable to attend the rescheduled date, it is recommended to contact the ticketing platform or event organizer to explore options such as refunds or ticket exchanges. It is important to review the terms and conditions of your ticket purchase for specific details, as policies may differ between events and ticket providers.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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