What is your return policy?

Etoile Collective has a return policy designed to ensure customer satisfaction while maintaining the integrity of their brand and products. Generally, items purchased from Etoile Collective can be returned within a specific timeframe, typically within fourteen to thirty days from the date of purchase. The items must be unworn, unused, and in their original condition, complete with all tags attached. This policy allows customers to examine their purchases closely to ensure they meet expectations. In certain cases, there may be exceptions to the standard return conditions, especially for items such as sale products, swimwear, or accessories, which are often not eligible for return due to hygiene and quality control reasons. It is always advisable to check the specific details surrounding these exceptions on the Etoile Collective website or wherever the purchase was made. Customers seeking to initiate a return should follow the instructions provided by Etoile Collective, which typically includes obtaining a return authorization and adhering to any specific guidelines for packaging and shipping the items back. Refunds are usually processed back to the original form of payment once the returned items are received and inspected. For the most accurate and detailed information regarding the return policy, including any timeframes and specific item conditions, visiting the current Etoile Collective website is highly recommended.