Can I cancel my order on Ergode?

Yes, customers can cancel their orders on Ergode, subject to certain conditions. For cancellations, customers need to contact Ergode's customer service within a specific timeframe, usually within 24 to 48 hours of placing the order. After this timeframe, cancellation requests may not be entertained as the order may have already been processed and shipped. It is important to note that cancellation eligibility might also depend on the type of product and the seller's policies. The customer service team will provide further assistance and guide customers through the cancellation process, ensuring a smooth experience. For refund inquiries, individuals should refer to Ergode's refund policy, which outlines the applicable terms and conditions for order cancellations.