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What is your cancellation policy?

Asked 4 months ago
Equinox has a specific cancellation policy that may vary depending on the membership type and location. Generally, members are required to provide a written notice of their intent to cancel. The notice period is often thirty days, meaning the membership will remain active for that duration before officially terminating. It is important for members to review their individual agreements, as some plans may have different terms related to cancellation. Additionally, certain promotional memberships may have unique stipulations, including cancellation fees or specific commitments required prior to termination. Members should also keep in mind that termination of a membership does not automatically result in a refund for any unused months, as policies surrounding refunds can be quite particular. For the most accurate and detailed information regarding cancellation procedures and specific terms that apply to various memberships, it is advisable to consult the official Equinox website, which typically contains up-to-date information on policies and procedures.
Answered Aug 14th 2025

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