© GetHuman Inc.

How do I clean and maintain my Equil Smartpen?

Asked 2 months ago
Cleaning and maintaining an Equil Smartpen is essential to ensure its optimal performance and longevity. It is recommended to start by carefully wiping the exterior of the Smartpen with a soft, lint-free cloth. This cloth should be slightly dampened with water or a mild cleaning solution. Avoid using any harsh chemicals or abrasive materials, as these can damage the surface or internal components of the pen. It is also important to pay attention to the pen tip. If the pen tip becomes worn or accumulates dirt and debris, it should be replaced periodically to maintain the accuracy of writing or drawing. The pen tip can be easily replaced through the simple instructions provided by Equil on their website. Moreover, the Smartpen's internal components, like the battery, need to be charged regularly. It is advisable to not allow the battery to fully discharge frequently, as this can affect its lifespan. Regularly updating the Smartpen's firmware through the Equil app can also help enhance its functionality and improve user experience. For specific details regarding cleaning products or replacement parts, please refer to the information available on the current Equil website. This will ensure that you receive the most accurate and up-to-date advice for your Smartpen maintenance.
Answered Oct 19th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Equil Questions

Need to contact Equil?

If you need to talk to Equil customer service, now that you have the answers that you needed, click the button below.
Contact Equil

Equil

Find a list of many popular Equil questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Equil Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!