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Entirelypets.com Customer FAQ

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What is Entirelypets.com's Phone Number?

The question we are asked most often is about how to talk to Entirelypets.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Entirelypets.com Customer Questions

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Ordering and Shipping

How do I place an order?

To place an order on Entirelypets.com, visit the website, browse or search for products, and add your selections to the cart....
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Do you offer international shipping?

While Entirelypets.com mainly serves the U.S. market, some products may ship internationally. Customers should carefully review...
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Can I track my order?

Customers of Entirelypets.com can track their orders through a confirmation email that includes a tracking number. They can...
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Can I cancel or change my order after it has been placed?

Once an order is placed at Entirelypets.com, timely action is crucial for cancellations or changes. The ability to modify...
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Subscriptions and Products

How do I sign up for the newsletter?

To subscribe to the newsletter at Entirelypets.com, users should locate the sign-up area on the website, typically at the...
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Are there any restrictions on the types of pets catered by your products?

Entirelypets.com provides a diverse selection of products for various pets, such as dogs, cats, and reptiles, but some items...
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What pet categories do you specialize in?

Entirelypets.com focuses on various pet categories, including dogs, cats, fish, birds, small pets, and reptiles. They offer a...
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Are your products made in the USA?

Entirelypets.com has a diverse selection of pet products, with some made in the USA and others imported. Customers should...
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Do you have a subscription service for pet products?

Entirelypets.com does not offer a formal subscription service for pet products but provides a range of pet supplies available...
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Payments and Discounts

What payment methods do you accept?

Entirelypets.com accepts various payment methods including major credit cards such as Visa and MasterCard, as well as...
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Do you offer any discounts or promotions?

Entirelypets.com frequently provides various discounts and promotions, including seasonal sales and special offers. Customers...
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Do you have a loyalty program?

Entirelypets.com does not have a standard loyalty program but provides promotions and discounts for regular customers. They...
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Returns and Policies

What is your return policy?

Entirelypets.com allows returns within thirty days of purchase for unopened items in their original packaging. Proof of...
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Are there any special requirements for prescription medications?

Entirelypets.com requires a valid veterinarian's prescription to acquire prescription medications. Customers must follow...
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Can I return an item if my pet does not like it?

Entirelypets.com has a return policy that permits customers to return items if their pets do not like them, but conditions...
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