If you noticed that your Entertainment Weekly never showed up, you're going to want to get a new one at no charge to you. Follow these steps to do so.
With your entertainment Weekly subscription, you will always be the first one to know what is happening in the entertainment world. You also have the chance to request a digital subscription.
You may purchase your Entertainment Weekly magazines at retail outlets like pharmacies, grocery stores, and bookstores. You may also purchase your subscription online from their website or select stores.
The paper publishes reviews for television shows, games, music, and movies. If you subscribe, you should receive 52 issues every year. It also prints specialty issues to cover various topics. You may purchase back issues on the website.
Reporting Missed Deliveries
The first thing to do when you miss a delivery should be to contact the customer support team. Fortunately, contacting the support team is easy and you can get help regardless of the reason for your missed delivery.
Contacting them on the Phone
The best way to contact Entertainment Weekly is on the phone. If you have an active subscription and did not receive your paper, you should contact the support team for inquiries.
When contacting the support team on the phone, note that being nice and patient is likely to yield better results than being rude and impatient. Politely explain that you missed your delivery and when you were expecting it. The support agents may request that you give them details such as your address. It is, therefore, wise to have all the relevant information before contacting the support team. If you don't have the information ready, it may take a long time to get the help you need.
Seeking Help on the Help Desk
If speaking directly with an agent is not important to you, you may seek support on the help desk. The Entertainment Weekly help desk has lots of targeted tips and suggestions. You may find one that addresses your needs. Be patient when seeking support on the help desk. There are plenty of topics and it may take some time to find one that is relevant to your needs.
If you cannot find a topic that addresses your needs, you have the option to start a new conversation. Note that you may not get a reply. Be polite and note other customers are under no obligation to help you. If you do not explain your problem ion details, you may not get the help you need. When seeking support on the Entertainment Weekly help desk, the support agents may direct you to continue communication on a different platform such as email.
This means that it may take a longer time to get help. If you are requested to continue communication on a different site, provide the necessary information as soon as possible.
Unfortunately, you cannot report your missed deliveries on social media sites.
Canceling Your Entertainment Weekly Subscription
If your efforts to contact the support team are futile, you may have no choice but to cancel your subscription. To cancel your subscription, you must have the following information;
1. Your first and last name
2. Your username and password
3. Your phone number and email address
4. The last four digits of your card
5. Your city and state/province/region
6. Your billing address
7. The date and amount of your last charge
8. Your reason for the cancellation
Follow these steps to complete the cancellation process;
1. Log in to your account with your email, name, and address
2. Tap on the option 'Cancel Subscription'
3. Enter your relevant information when prompted
4. Follow the steps that appear on the screen
Keep your confirmation number or email. It will act as proof of cancellation.
GetHuman has been working for over 10 years on sourcing information about big organizations like Entertainment Weekly in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Let Entertainment Weekly Know About a Missing Delivery? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.