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Entercomputers.com Customer FAQ

Top Answers & How-to Guides

What is Entercomputers.com's Phone Number?

The question we are asked most often is about how to talk to Entercomputers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Entercomputers.com Customer Questions

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Warranty and Returns

How do I check the status of my warranty?

To verify the status of a warranty for a product from Entercomputers.com, you should collect your purchase details, then visit...
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What is your return policy?

Entercomputers.com has a return policy that allows customers to return items within a set timeframe, provided they are in...
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What warranties do you offer on your products?

Entercomputers.com offers various warranties on its products, typically covering defects in materials and workmanship for...
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What is your policy for item exchanges?

Entercomputers.com typically allows exchanges within a set period of fifteen to thirty days, depending on the item. For a...
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What should I do if I receive a faulty item?

To return a faulty item from Entercomputers.com, first confirm the item is defective and note specific issues. Review the...
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Shipping and Order Management

What are the shipping options for my order?

Entercomputers.com provides several shipping choices, including standard and expedited options like two-day or next-day...
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How long does it take to process an order?

The processing duration of an order at Entercomputers.com can take from one to three business days, contingent on product type...
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Do you offer international shipping?

Entercomputers.com does provide international shipping, enabling customers worldwide to purchase products. It's important to...
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Can I track the status of my order?

Yes, customers can track their orders with Entercomputers.com by visiting the order tracking section on their website. By...
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Can I cancel or change my order once it has been placed?

Once an order is placed with Entercomputers.com, cancellation or modification largely depends on their policies and the order's...
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Payment and Financing

What payment methods do you accept?

Entercomputers.com generally provides various payment methods for customer convenience, including major credit cards, digital...
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Do you offer any financing options?

Entercomputers.com provides financing options to assist customers in managing their purchases. These options can differ based...
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Product Information

Are the products on your website brand new or refurbished?

Entercomputers.com features a mix of brand new and refurbished products, clearly indicating each item's condition. New items...
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How do I find product specifications?

To find product specifications on Entercomputers.com, navigate to the specific product page where details like features and...
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Privacy and Support

What is your privacy policy?

Entercomputers.com is committed to safeguarding user privacy through a thorough policy that explains the collection, use, and...
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Do you offer tech support after purchase?

Entercomputers.com generally provides post-purchase tech support, assisting with installations, troubleshooting, and inquiries....
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Can I get assistance with installation?

While Entercomputers.com does not offer direct installation support, their products are typically user-friendly and come with...
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