Can I cancel or change my order after it has been placed?

Asked 6 months ago
Yes, customers have the option to cancel or change their order on Engravedgiftcollection.com, but only if the order has not entered the production process. Once an order is in production, it cannot be altered or canceled. However, customers are advised to contact the customer service team as quickly as possible to check the status of their order and determine if any changes are still feasible. Engravedgiftcollection.com aims to satisfy their customers and will make every effort to accommodate requests for cancellation or changes, but it is subject to the stage of production. It is recommended to review the order carefully before submitting it to avoid any inconvenience.
Jeff Whelpley is the editor / author responsible for this content.
Answered Nov 2, 2023

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