What is your return policy?

Our return policy at Ellenshop.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, we accept returns within 30 days of delivery. To initiate a return, please contact our customer support team with your order number and reason for return. Please note that all items must be in their original condition, unworn, unwashed, and with all tags attached. We offer a full refund for the original payment method, excluding any shipping charges. However, please bear in mind that personalized or signed items are non-refundable. We strive to process returns promptly, and your refund will be issued once the returned item is received and inspected. For further details, please refer to our Returns and Exchanges page on our website.