What is your return policy?

Our return policy at Eliterestaurantequipment.com is designed to ensure customer satisfaction. We offer a hassle-free return process for most items within 30 days from the date of purchase. If you are not completely satisfied with your purchase, you may return it for a refund or exchange. To initiate a return, simply contact our customer service team, who will guide you through the process and provide a return authorization. Please note that certain items, such as custom orders or perishable goods, may not be eligible for return. Additionally, all returned items must be in their original packaging and in new, unused condition. We strive to make the return process as smooth as possible for our valued customers.