What is your return policy?
Our return policy ensures customer satisfaction. If you are not entirely pleased with your purchase from Elitedresses.com, we offer hassle-free returns within 30 days of receiving the item. To be eligible for a return, the item must be unused, unworn, and in its original condition with all tags attached. Customers can initiate the return process by contacting our customer service team. Upon approval, you will be provided with a return shipping label. Once we receive the item and confirm its condition, a refund will be issued to your original payment method within a reasonable timeframe. Please note that shipping fees are non-refundable, and any returns received after the 30-day window may be subject to a restocking fee. We strive to make the return process easy and efficient to ensure your complete satisfaction.
Answered Nov 2, 2023
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