What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product from Electrozone.com, please contact our customer service team immediately. You can reach out to us via phone, email, or live chat to report the issue and we will work to resolve it as quickly as possible. In order to expedite the process, please have your order number and details of the damage or defect on hand when you reach out to us. Our team will provide you with further instructions on how to return the item and receive a replacement or refund. We value your satisfaction and strive to make things right if you receive a faulty product.