Egypt Air Customer FAQ

The error code 4725 commonly refers to some incorrect data entered in the destination address. Specifically for Egypt Air, it typically means that there might be a mistake in filling out the destination details when booking a flight. It's crucial to double-check all input details, ensuring the accurate entry of city, country, and airport codes. Any abbreviation, incorrect spelling, or attempted use of unofficial airport codes might trigger this error. So, make sure your destination details align with the official data recognized by Egypt Air. If the problem persists, it might be a system issue.

If you miss your Egypt Air flight, the course of action usually depends on the circumstances. If it's not too long after the departure time, reach out to the airline staff present at the airport to help you understand your options. Usually, Egypt Air tries to rebook you on the next available flight. However, this is based on seat availability and may involve additional charges, especially if it has happened due to a preventable reason. If it's due to factors like late arrival of a connecting Egypt Air flight, they usually offer assistance without extra charges. Always review the airline's policies and terms of service related to missed flights.

If your passport includes a middle name but your e-ticket does not, there usually is not a problem as airlines typically focus on the first and last name. However, to avoid any potential issues, we recommend ensuring that the name on your e-ticket matches exactly with the name on your passport, including the middle name. If you find discrepancies, you should contact Egypt Air immediately to correct the information on your ticket. Please note that some airlines may charge a fee for this. It is important to have your name correctly displayed on your ticket to avoid complications at the airport.

Nous sommes désolés d'apprendre que vous rencontrez des difficultés pour modifier votre vol. Sur le site web d'Egypt Air, vous pouvez modifier votre vol en accédant à "Gérer ma réservation" dans le menu en haut de la page. Entrez simplement votre numéro de réservation et votre nom de famille, puis cliquez sur 'trouver'. Une fois que vous êtes connecté à votre réservation, vous pouvez choisir 'modifier le vol'. Si vous rencontrez toujours des difficultés, nous vous recommandons de vous rendre à l'aéroport le plus tôt possible avant votre vol pour parler à un agent de service client d'Egypt Air.