What is the return policy?

The return policy of Eastern Marine typically allows customers to return items within thirty days of purchase, provided that the products are unused, in their original packaging, and accompanied by a receipt or proof of purchase. Certain restrictions may apply to specific items, particularly those that are custom-made or special order products, which may not be eligible for return or refund. When returning items, it is advisable to ensure they are securely packaged to prevent damage during transit. Customers should also be aware that shipping costs for returning items may not be covered, which means the responsibility for return shipping lies with the customer unless the return is due to an error on Eastern Marine's part, such as sending the wrong item. It is always best to check the current web page for the most accurate and detailed information regarding the return policy, as policies can change over time. This will provide clear guidelines and additional instructions that may be required throughout the return process. Always refer to the most recent information available to ensure a smooth transaction.