What is the return policy?

Eastern Marine offers a hassle-free return policy to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of receipt. The product must be in its original condition with all packaging materials intact. To initiate the return process, please contact our customer service team by phone or email, providing the order details and reason for the return. A return merchandise authorization (RMA) number will be issued, which must be included with the returned items. Return shipping costs are the responsibility of the customer, unless the product is found to be defective or was shipped incorrectly. Once the returned items are received and inspected, a refund will be issued promptly using the original payment method. Shop with confidence knowing that Eastern Marine stands behind its products and strives to provide exceptional customer service.