What if I don't have a receipt for my purchase?
If you don't have a receipt for your purchase, Earny will still be able to assist you in getting a refund on eligible purchases. Our platform utilizes advanced technology to scan your email inbox for purchase confirmations, so we may have the necessary information to secure a refund even without a physical receipt. If for some reason we don't have the purchase details, we will try our best to retrieve the necessary information from your credit card statement or online account. However, please note that the refund process might take longer without a receipt. It is always recommended to keep track of your receipts as it helps us expedite the refund process and ensures a smoother experience for you.
Answered May 3, 2024
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