What if I don't have a receipt for my purchase?

Asked a year ago
If you don't have a receipt for your purchase, Earny will still be able to assist you in getting a refund on eligible purchases. Our platform utilizes advanced technology to scan your email inbox for purchase confirmations, so we may have the necessary information to secure a refund even without a physical receipt. If for some reason we don't have the purchase details, we will try our best to retrieve the necessary information from your credit card statement or online account. However, please note that the refund process might take longer without a receipt. It is always recommended to keep track of your receipts as it helps us expedite the refund process and ensures a smoother experience for you.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Earny?

If you need to talk to Earny customer service, now that you have the answers that you needed, click the button below.
Contact Earny

Earny

Find a list of many popular Earny questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Earny Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!