What is the return policy for ETrailer.com?

ETrailer.com offers a hassle-free return policy to ensure customer satisfaction. Customers have 60 days from the purchase date to return or exchange unused items in their original condition and packaging. Returns require a Return Authorization Number (RA#), which can be obtained by contacting the ETrailer.com customer service team. However, certain items, such as electrical and hazardous materials, are non-returnable for safety reasons. ETrailer.com covers the return shipping costs for defective or incorrect items. Customers are responsible for return shipping charges on non-defective or unwanted products. Refunds are processed promptly once the returned items are received and inspected. ETrailer.com strives to provide exceptional service and aims to resolve any issues promptly to ensure a positive shopping experience.