What is your return policy for customized items?
Asked a year ago
Our return policy for customized items at ESPNShop.com aims to ensure customer satisfaction. We understand that personalized items have unique traits and may not be suitable for all individuals. Therefore, our policy allows returns for customized products only in instances of manufacturing defects or errors on our end. However, as customized items are tailored specifically to each customer's preferences, we are unable to accept returns for reasons unrelated to quality. To guarantee the accuracy of your customized order, please review and carefully proofread all personalization information before submitting your purchase. We strive to provide exceptional customer service, so please reach out to our support team if you encounter any issues with your customized product, and we will do our best to assist you.
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