If a customer forgets their User ID for EQ Bank, there are usually steps available to help recover or retrieve it. Typically, a customer can go to the login page of EQ Bank's website to look for a link or option specifically for recovering a forgotten User ID. This process may involve verifying one's identity, which can include answering security questions or providing personal information associated with the account. It is important to follow the instructions provided on the website carefully. If further assistance is needed, the individual should refer to EQ Bank's official resources for contact information or additional help regarding account access issues. It is advised to ensure that any sensitive information is kept secure during this process.