What is your policy on product recalls?

Duradoggie.com takes product safety very seriously and has a clear policy regarding product recalls. In the event that a product is found to be defective or poses a risk to health and safety, Duradoggie.com will take swift action to ensure the well-being of its customers and their pets. Typically, the company will promptly notify customers who have purchased the affected product and provide detailed instructions on how to proceed. These instructions may include steps to return the item for a replacement or refund. Moreover, Duradoggie.com strives to maintain transparent communication with customers throughout the recall process. This not only helps in resolving the issue efficiently but also reassures customers that their safety is a top priority. It is advisable for customers to remain informed about any product recalls by regularly checking the website or the product pages for announcements or updates. Customers are encouraged to review the specific product details and safety information available on the current webpage of Duradoggie.com, as this may provide additional insights into any ongoing product recall matters.