What is the refund policy for DrNatura products?

DrNatura offers a comprehensive refund policy to ensure customer satisfaction. If you are not fully satisfied with any DrNatura product, you can request a refund within 60 days of purchase. To qualify for a refund, the product must be returned, and the refund process can only be initiated by contacting the customer support team. Unopened and partially used products are eligible for a full refund, excluding shipping fees. In case you have used the product and are unsatisfied, a prorated refund will be offered depending on the amount used. Refunds are typically processed within 14 days of receiving the returned items. DrNatura values its customers' trust and strives to provide a hassle-free and fair refund experience.