What should I do if there is an issue with a booking?

If a customer encounters an issue with a booking on DogVacay, it is important to first review the specific details of the booking to understand the nature of the problem. This might involve checking the booking confirmation, understanding the pet care services that were agreed upon, and clarifying any communication that has taken place between the customer and the host. If the issue persists, DogVacay typically provides a platform for customers to resolve disputes directly with their hosts. It can be helpful to communicate clearly and politely with the host to address concerns, as many times misunderstandings can be resolved through open dialogue. In cases where the issue cannot be resolved amicably, customers may want to look for specific contact information on the current web page. DogVacay may have processes in place for addressing disputes or concerns, including a support system that can offer assistance in various situations. Always ensure that any communication is documented for future reference.