What is your return policy?

At Discountwatchstore.com, we understand that sometimes your purchase may not meet your expectations. That is why we have a hassle-free return policy in place. If you are not completely satisfied with your order, you have a 30-day window to return the item for a refund or exchange. The product must be in its original condition, including all packaging materials and documentation. Please note that personalized or engraved items are not eligible for return unless they arrive damaged or defective. To initiate a return, simply contact our customer service team, and they will guide you through the process. Rest assured, we strive to make your shopping experience with us as convenient and worry-free as possible.