What is the cancellation policy?

Our cancellation policy at DirectLine Holidays allows customers to cancel their booking under certain conditions. If you wish to cancel your holiday, it is important to refer to the terms and conditions specified during the booking process. Typically, cancellations made within a designated period prior to departure may incur cancellation fees that vary depending on the specific travel package. These fees are applicable to cover administrative costs, supplier charges, and any non-refundable expenses incurred by DirectLine Holidays. It is important to note that cancellation policies may vary depending on the nature of the booking, such as flights, hotels, or package holidays. We recommend contacting our customer support team or referring to the booking confirmation for detailed information regarding specific cancellation terms and any potential refund eligibility.