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Direct Source Imports, Inc. Customer FAQ

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What is Direct Source Imports, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Direct Source Imports, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Direct Source Imports, Inc. Customer Questions

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Product Sourcing

Where are the products sourced from?

Direct Source Imports, Inc. obtains its products from a wide range of international suppliers, focusing on quality and...
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Are samples available for products before a bulk order?

Direct Source Imports, Inc. generally provides samples of products prior to bulk orders, enabling customers to assess quality...
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Can I customize orders from Direct Source Imports, Inc.?

Direct Source Imports, Inc. allows customization of orders, offering options like size, color, and branding. Specific choices...
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Purchasing Information

Can individuals purchase products from Direct Source Imports, Inc. or is it only for businesses?

Direct Source Imports, Inc. mainly serves businesses as a wholesale supplier, but individuals might be able to purchase if they...
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Does Direct Source Imports, Inc. offer bulk or wholesale pricing?

Direct Source Imports, Inc. does provide bulk and wholesale pricing to cater to retailers and businesses seeking large orders....
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Are there any discounts or promotions available for first-time customers?

Direct Source Imports, Inc. sometimes provides discounts or promotions for first-time customers, which may be listed on their...
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Shipping and Tracking

Do you offer international shipping?

Direct Source Imports, Inc. does offer international shipping, but details may vary by destination and products. It is...
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How long does it take to process and ship an order?

The time required to process and ship orders at Direct Source Imports, Inc. depends on item availability and chosen shipping...
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Can I track the status of my order?

Customers of Direct Source Imports, Inc. can usually track their orders through the order management system, which provides...
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Payments and Returns

What are the payment options accepted by Direct Source Imports, Inc.?

Direct Source Imports, Inc. accepts a range of payment methods such as credit cards, debit cards, PayPal, and bank transfers....
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What is the return policy for products purchased from Direct Source Imports, Inc.?

Direct Source Imports, Inc. has a return policy that allows returns of unused items within thirty to ninety days if they...
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What is the procedure for handling defective items?

The procedure for addressing defective items with Direct Source Imports, Inc. includes reviewing the return policy, gathering...
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Warranty and Support

Are there any warranty options available for the products?

Direct Source Imports, Inc. typically provides warranty options for many products, but these can change based on the item and...
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What types of customer support do you offer?

Direct Source Imports, Inc. typically offers various customer support options, including phone and email support, possible live...
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Do you have a loyalty program for returning customers?

Direct Source Imports, Inc. does not promote a specific loyalty program but aims to retain customers through quality offerings....
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