What are the customer service hours of Direct Merchants Bank?
Asked a year ago
The customer service hours of Direct Merchants Bank are Monday through Friday from 8:00 AM to 8:00 PM Eastern Time, and Saturday from 8:00 AM to 5:00 PM Eastern Time. Our dedicated customer service team is available during these hours to assist you with any inquiries, concerns, or support you may need regarding your accounts or financial products. Additionally, our online banking platform provides 24/7 access to basic account information, transaction history, and other self-service options. We understand the importance of providing convenient and prompt customer service, which is why our team strives to deliver exceptional assistance within the specified service hours.
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