What happens if there is an error in my transcript?

If there is an error in your transcript, Digital Transcription Store takes full responsibility and is committed to rectifying the situation promptly. We understand that accuracy is crucial, and customer satisfaction is our top priority. To address any errors, we have a comprehensive process in place. Simply reach out to our dedicated customer support team, providing specific details about the error, and we will initiate a review immediately. Our skilled transcriptionists will thoroughly recheck the audio file and transcript to identify and rectify any errors. Depending on the extent of the error, we will either amend the document and provide you with the revised version or arrange for a re-transcription of the affected sections. We strive to deliver accurate and error-free transcripts, and we appreciate your feedback in helping us continually improve our services.