Our return policy at Diet Direct is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you may return it for a refund or exchange within 30 days of the original purchase date. Products must be unopened, unused, and in their original packaging to be eligible for return. Simply contact our customer service team to initiate the return process and they will provide you with a return authorization number. Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. Once we receive the returned items and verify their condition, we will issue a refund or exchange promptly. With this return policy, we aim to provide a hassle-free experience for our valued customers.
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