Can I cancel or modify my order after it has been placed?
Asked 6 months ago
We understand that sometimes changes may be necessary after placing an order. However, once an order is placed on Dietdirect.com, it is immediately processed to ensure prompt shipping and delivery. Hence, we encourage our customers to review their orders carefully before submitting. Unfortunately, due to this expedited processing, we are unable to cancel or modify orders once they have been placed. However, if you have any concerns or issues with your order, our customer service team will be more than happy to assist you. Please reach out to us with any questions or problems, and we will do our best to come up with a satisfactory solution.
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