What is your return policy?

Our return policy at Diecastmodelswholesale.com is designed to ensure customer satisfaction. If you receive a product that is damaged, defective, or not as described, we offer a hassle-free return process. Simply contact our customer service team within 14 days of receiving your order, and we will provide you with a return authorization. Please ensure that the item is in its original packaging and unused condition when returning. Once we receive the product back, we will issue a refund or offer a replacement, depending on your preference. Please note that shipping charges are non-refundable unless the return is due to our error. For more detailed information or to initiate a return, please visit our Returns page on our website.