What if my item arrives damaged or defective?

If your item arrives damaged or defective, we at Diecastmodelswholesale.com are committed to providing a solution. Kindly contact our customer support within 48 hours of receiving the product to report any issues. We may require photographs or additional information to assess the damage or defect. Once we have reviewed the case, we will determine the appropriate resolution. This may include offering a replacement, a refund, or a store credit, depending on the circumstances. We take pride in our quality control and packaging processes, but unforeseen incidents can occur during transit. Rest assured, we will strive to resolve the issue promptly and ensure your satisfaction with your purchase.