What is the return policy for Dellamoda.com?

The return policy for Dellamoda.com allows customers to return products within 30 days from the date of purchase for a full refund or exchange. The item must be unused, in its original condition, with all tags attached and in the original packaging. However, certain items such as personalized or final sale products are not eligible for return. To initiate a return, customers need to contact the customer service team and obtain a Return Merchandise Authorization (RMA) number. The customer is responsible for the return shipping fees, unless an error was made by Dellamoda.com. Once the return is received and inspected, the refund will be issued via the original payment method within a reasonable timeframe. Dellamoda.com strives to ensure customer satisfaction by offering a hassle-free return process.