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Are there restrictions on return items?

Asked 4 months ago
Dellamoda.com typically has specific return policies and restrictions in place to ensure a smooth return process for customers. Generally speaking, items that are eligible for return must be unworn and in the same condition as when they were received, meaning all original tags should still be attached. There are often certain categories of items that may not be returnable, such as intimate apparel, swimwear, or items marked as final sale. Additionally, the return timeframe is usually stipulated, indicating that customers should initiate their returns within a specified number of days from the date of delivery. It is important for customers to keep the original packaging in good condition in case a return is necessary, as this may influence the return acceptance. To ensure that customers have the most accurate and up-to-date information regarding return restrictions, they can refer to the return policy section on the current Dellamoda.com website. This will provide detailed guidelines tailored to the specific items purchased. Reading through these policies will help customers understand their rights and obligations in case they need to return an item.
Answered Aug 18th 2025

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