What should I do if I receive a damaged product?
Asked 6 months ago
If you receive a damaged product from Decoruniverse.com, please contact our customer service team as soon as possible to report the issue. Provide clear photos of the damaged item and packaging to expedite the process. Our team will work with you to either provide a replacement or initiate a return and refund. We strive to ensure customer satisfaction and will do our best to resolve any issues promptly. Your feedback is important to us, and we appreciate your understanding and cooperation in resolving the situation.
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